Cancellation policy

Subscription Cancellation Policy

Third Horse Coffee subscriptions are designed to be flexible. You may cancel your subscription at any time before your next subscription order has been processed.

You may also make changes to your subscription, such as changing your delivery frequency, product selection, or other available subscription options, through your customer account or by contacting Third Horse Coffee.

Cancellation Timing

To avoid being charged for your next scheduled order, please cancel your subscription before that order is processed. Once a subscription order has been processed, we may not be able to cancel or modify it before shipment.

If you need assistance with a subscription, please contact us through the Contact page on our website as soon as possible.

Orders Already Processed or Shipped

Cancelling a subscription stops future subscription orders but does not automatically cancel or refund an order that has already been processed or shipped.

Because coffee is a consumable food product, subscription orders that have already shipped are subject to our Return and Refund Policy.

No Cancellation Fees

Third Horse Coffee does not charge a fee for cancelling a subscription.